top of page

External Referencing and Benchmarking Policy


This policy outlines the external referencing conducted by Global Leadership Institute (GLI) to ensure high standards.


External referencing: broad range of techniques comparing GLI courses and learning environment with other organisations, many of which are integrated within cycles of continuous improvement and course review.

Benchmarking: systematic comparison of an organisation’s inputs, processes and outputs against those of external partner organisations through a joint project. Benchmarks include data comparisons.


Principles of GLI’s external referencing and benchmarking are as follows:

  • Support the Institute’s mission, goals and strategic priorities;

  • Commitment to learning from and sharing good practice;

  • Implementation of improvements arising from benchmarking findings;

  • Mutuality of expectations prior to commencement of the activity, with a view to mutual benefits for all parties;

  • Balanced in terms of the value received compared to costs involved in undertaking the projects.

  • Sharing of data and publication of findings should not occur without the written permission of all partners involved in the benchmarking exercise;

  • All rights relating to any intellectual property developed in the course of the benchmarking exercise need to be negotiated and recorded by all partners involved.


  • GLI Governing Board has general oversight of benchmarking and may from time-to-time commission inter-institutional benchmarking studies;

  • Academic Board is responsible for advising Governing Board on academic matters, including providing advice about possible benchmarking exercises that will serve to assure and enhance academic quality;

  • Academic Board can initiate and guide benchmarking exercises, the reporting and the making of recommendations for improvements by way of follow up to benchmarking results;

  • All benchmarking projects must complete the Benchmarking Checklist attached prior to formally commencing the benchmarking exercise.


Whole Institute


All staff and students


Benchmarking can be conducted as:

  1. Whole of institution exercise;

  2. Discipline specific;

  3. Standards based, with partner institutions on a national or international or by program.

Benchmarking with partner/other institutions provides valuable opportunity to share knowledge and experience, identify gaps in current practices and hence opportunity for improvement, identify new approaches and/or systems as well as ideas and bring a critical external focus to the review process.

Selecting Partners

When selecting benchmarking partners for whole of institution exercises, a benchmarking partner should:

  • Have a comparable mission and values to GLI;

  • Be of a comparable size;

  • Deliver the same/similar disciplines.

An external benchmarking partner should:

  • Have a commitment to quality; improvement and a willingness to share;

  • Demonstrate a record of good performance in the area(s) to be benchmarked;

  • An international benchmarking partner should have:

  • A Memorandum of Understanding (MoU) or similar agreement in place with the Institute with reference to benchmarking projects;

  • English as the primary language of instruction.

Policy Owner

Chair, Governing Board

Approval Date
Approving Body

Governing Board

Reviewal Date
Endorsing Body

Executive Management Team



bottom of page